Health for Life - Winter 2017

health technology

ENHANCING T E C H NO L OG Y PAT I E N T S ’ E X P E R I E N C E S

S E L F S E RV I CE CHECK - I N K I OS K

Kern Medical is turning to technology in an effort to enhance the patient experience. Self-service pre-check-in kiosks have been installed at key locations to

speed patient registration. The technology, enhances patient privacy while giving Kern

Medical managers a new tool to track wait times and adjust staffing. The kiosks are available in English and Spanish.

MOB I L E AP P

Patients also have the option to download an app to their smartphones that allows a quick scan at the kiosk for future visits.

ON L I NE PA T I EN T S URVE Y

Kern Medical is utilizing a cloud based application called Tonic that replaces paper forms with electronic data gathering. The technology provides health care practitioners with real time information and reports based on risk assessments, health history questionnaires, and patient experience surveys. The platform can also provide the pa- tients with customized education videos. Tonic made its debut last fall at the Truxtun office, with other locations coming soon.

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