Kern Medical New Associate Orientation Guide 2023

Policy It is the policy of Kern Medical to recognize that our employees are the key to providing a quality experience for both clinical and non-clinical business activities. In addition, it is Kern Medical’s expectation that all employees, to include, but not limited to: clinical, medical, management and administrative staff, will follow this Code of Conduct and Business Ethics and will operate in an ethical manner consistent with the mission, vision, values, strategic plan and policies of Kern Medical. Employees will also follow the Code of Conduct, as outlined in the Kern Medical Policies and Employee Handbook. Failure to do so can result in disciplinary action for individual employees and medical staff members up to and including termination of employment or contractual agreement. Key Elements • Be aware of appropriate, inappropriate, and disruptive behaviors (see handout). Always do the right thing!

• Follow Kern Medical policies & procedures as applicable to your job.

• Treat all patients, co-workers, and visitors with respect.

• Everyone at Kern Medical is an advocate for the rights of our patients.

• Billing practices that are accurate, ethical, and straightforward shall be maintained.

• Employees, vendors, and other associates will not be retaliated against for reporting unethical or illegal practices.

Reporting

If an employee suspects that any activity by a colleague violates laws, regulations, accreditation standards, standards of medical practice, or any aspect of the Code of Conduct, he/she has a duty to report it to:

• Their Supervisor (chain of command)

• Compliance Officer 661-326-2187

• Compliance Hotline 661-326-2665

You can reference the Code of Conduct and Business Ethics Policy ADM-LD-640 for more in depth information.

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