Patient Guide

Rapid Response Team The Rapid Response Team is a group of specially trained staff who bring critical-care expertise to the patient. The purpose of the team is to quickly check the condition of the patient and provide help before there is a medical emergency. When to Call Friends and family of the patient can call the Rapid Response Team:

Friends and family know the patient best. So if friends and family notice a change in condition please talk with the patient’s care team (doctor, nurses and staff) about your concerns. If still worried, call the rapid response team to assess the patient’s condition. How to Call CALL 5# FROM THE BEDSIDE PHONE . The operator will notify the Rapid Response team and help will arrive at the patient’s bedside within minutes. A team of medical professionals will arrive in the room to assess the situation. After the immediate need is addressed, the Unit’s Clinical Director or Supervisor will visit to assure that everyone is satisfied with the care provided by the patient. Signs that the Rapid Response team may need to be notified: • Changes in heart rate (slower or faster) • Difficulty breathing on their own • Chest pain, discomfort • Sudden sweating • Difficulty walking or speaking • A drop in blood pressure • Using the bathroom less or more frequently • Confusion, agitation or other mental status changes (less awake than normal) • Sudden loss of consciousness or a collapse • Any noticeable change in the way you look or feel • Any time you are worried about the patient looks or feels

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