Patient Guide

During Your Stay

Interpreters It is very important to us that you understand your healthcare providers and are informed about the care you receive. Interpreter services are available 24 hours a day. Please inform your care provider of the language you prefer to speak and if you would like interpreter services. Hearing Impaired We have telecommunication devices and sign language services available. Please inform your care provider if you are in need of assistive services. Public Restrooms To protect the health and privacy of our patients, bathrooms located in patient rooms are reserved exclusively for patients. Public restroom are located near each main entrance into the hospital and in many of our patient care areas. Feel free to ask any staff member for directions to the the nearest public restroom. Hospital Equipment Our care team is concerned about your safety. Please ask for assistance before removing or adjusting equipment used in your care. Please do not leave your nursing care area without first checking with your nurse who can assist in meeting your needs. Security Security is committed to providing a safe and secure environment for all guests and patients. Security can assist with a safe escort to and from your car 24 hours a day, free of charge. Room Temperature Your comfort is very important to us. The room temperature is controlled and monitored centrally. Please notify your nurse if your room is too warm or cold and we will make every effort to improve your room temperature. If you would like extra blankets for your comfort, just ask your nurse. Calling Your Nurse Your nursewill be checking on you every hour to ensure your safety. We call this “Hourly Rounds”. Your nurse will be making sure you are comfortable, assisting you with position changes and bathroom needs, and taking care of your immediate needs every hour while you are awake. A “Nurse Call Button” will be placed within your reach at all times. You will receive assistance from your nurse or nursing assistant when you press on your Nurse Call Button.

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