Patient Guide

Telephone Telephones are provided in all patient rooms by Kern Medical. If you choose to keep your cell phone with you, Kern Medical is not responsible for loss or damage to your cell phone. Local Calls : Dial 9, listen for the dial tone, and then enter the number you wish to call. Other Calls : Dial “0” for operator assistance with collect, calling card and long distance calls. Wireless Network Kern Medical is pleased to offer our patients free Wi-Fi access to the Internet. Connecting is quick and easy. Activate wireless networking on your laptop or mobile device and select “Wifi Guest” (password not required). Launch any web browser and click “accept” on the Terms & Conditions page. That’s all there is to it. Lost and Found Pleasecontactyournurseshouldyouneedassistanceinlocatingabelonging.Ourstaffwilldoasearchforyour belongingandnotifyourHospitalComplianceOfficerifyourbelongingisnotimmediatelylocated.Patients mayalsocontactthePatientsRelationsDepartmentat661.345.6976regardinglostitems.Weencourageyou to leave your valuables at home. Medications from Home Please do not bring medication (prescription, over-the-counter, or illegal drugs) to the hospital. All medications you take while a patient at Kern Medical have been prescribed by your physician, are dispensed by the hospital pharmacy and administered by a trained professional. Patients are not permitted to administer their ownmedications or to keep personal medications, unless approved by their physician. Pastoral Care We strive to support patient and family spiritual well being. Please ask your nurse to assist you with locating a spiritual resource to fit your needs.

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