New Hire Orientation 2021

All Non-Nursing Staff May • Move the following for the patient: • Call bell bedside device • Telephone • Bedside table or chairs • Trash can • Tissues • Change TV channels or turn TV on/off • Turn bed lights on/off • Obtain blanket, pillow, towel, washcloth, slippers, personal items and toiletries from storage area • Open or close privacy curtains All Non-Nursing Staff May NOT • Physically assist a patient • Turn off alarms • Enter an isolated room (unless otherwise trained) • Offer pain relief

• Explain clinical matters • Explain tests and treatments • Discuss patient scheduling • Handle an IV

• Move meal trays or water pitchers • Assist patients with eating or drinking

• Raise or lower a patient bed • Assist a patient in/out of bed

How to Introduce Yourself to a Patient 1.

Hello Mr./Mrs. (state patient’s last name).

2. My name is (state your first name) from the (state your department). 3. I noticed that your call light is on. 4. Is there something that I can do for you? 5. Sure, I can help you with; or I’m sorry, I am not trained for that, let me get someone who can help you (request) 6. Did I get you everything you need for now? 7. Thank you for letting us know you needed help.

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